Tag Archives: social media masterclass

5 things to avoid when using social media

During our social media coaching sessions we come across some great examples of using social media to improve your brand. From Natwest Bank’s use of Vine to PG Tips’ use of Facebook there are lots of examples you can refer … Continue reading

Posted in Reputation, social media masterclass | Tagged , , , , , | 1 Comment

Five simple blogging tips for small businesses

During our social media masterclasses for new business start ups we look at a host of social media sites but one type of channel that frequently gets overlooked is blogging. Writing and maintaining a blog is a unique and powerful … Continue reading

Posted in Customer Service, Reputation, social media masterclass | Tagged , , , | Leave a comment

5 simple tips to get the best out of Pinterest for your business

Pinterest is perfect for businesses – no matter what size as it is one of the only sites where users will expect to find different products with the price included. It has to be used correctly though to maximise its … Continue reading

Posted in social media masterclass | Tagged , , , | Leave a comment

Keeping a healthy online profile

During our social media training sessions with young unemployed people, it becomes startling obvious that although many of them understand how to control settings, there is still a lack of understanding of the impact what people post online can have … Continue reading

Posted in Reputation, social media masterclass, Twitter | Tagged , , , , , , | Leave a comment

5 simple steps to Google Hangouts on air!

Google+ Hangouts On Air is a Google+ feature that lets you live broadcast your Hangout to an unlimited audience. When you use Hangouts On Air, the tool automatically becomes a draft recorded video in your YouTube account so you can … Continue reading

Posted in social media masterclass | Tagged , , , | 1 Comment

Social media and job hunting

It never ceases to amaze me when I talk to fellow business leaders and they trot out the usual line that those coming out of school do not possess the skills for business yet those same businesses will pay vast … Continue reading

Posted in Coaching, social media masterclass, Twitter | Tagged , , , , , , , , , , | Leave a comment

The future is mobile

    This is a great video  produced by Swedish Agency TAT which gives you a glimpse into 2014 and how we will be able to live our lives thanks to mobile technology. If you don’t think this is possible, … Continue reading

Posted in social media masterclass | Tagged , , , , , , , , | Leave a comment

5 tips for a successful Facebook page

Social media has transformed the way organizations interact with their customers. Gone are the days of face to face or telephone only exchanges. People expect more from an organisation. This video produced in partnership with UCLAN gives a great insight … Continue reading

Posted in Reputation, social media masterclass | Tagged , , , , , | Leave a comment

10 quick steps to developing a social media strategy

At one of our social media bootcamps recently for health staff a fab discussion took place around developing a social media strategy for your organisation. Concerns were expressed that too many organisations obsess about the platforms without thinking about what they … Continue reading

Posted in Coaching, LinkedIn, social media masterclass, Twitter | Tagged , , , , , , | Leave a comment

Dealing with negative comments on social media

How do we deal with negative comments on social media? This is a common question that comes up during our bootcamps from all sorts of organisations large or small. The approach remains the same, no matter what size you are. … Continue reading

Posted in Customer Service, social media masterclass | Tagged , , , , | Leave a comment