Tag Archives: reputation

Keeping a healthy online profile

During our social media training sessions with young unemployed people, it becomes startling obvious that although many of them understand how to control settings, there is still a lack of understanding of the impact what people post online can have … Continue reading

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Social enterprises and social media – it’s a no brainer!

If you work in communications you will have found out by now that social media is no one hit wonder. Sites like Twitter, Facebook, LinkedIn, and Google+ are part of daily life. Ordinary citizens are venting their spleens through their … Continue reading

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The changing face of customer relations

Customer relations is changing and changing fast. Whether it is driven by cost savings or a recognition that audience habits are changing, there is no disputing that the way organisations interact with their customers is very different to 5-10 years ago. … Continue reading

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Handy guide to a stress free Outlook

I met with an ex-colleague last week who was in trouble at work as a result of email. I’m surprised there are not more incidences of this but then again perhaps there are, we just don’t hear about them. Basically this person … Continue reading

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10 tips for building your Twitter profile

Improving your Twitter profile is not always about the number of followers you have. You often see profiles of people with several thousand followers but look more closely and you will find they follow an equal amount or in many … Continue reading

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6 Common social media mistakes

1. Ego alert! Nothing is more irritating at a party than the guy who is only interested in the sound of his own voice. You know, the people who nod away when you are talking but you can tell their … Continue reading

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Taking a strategic approach to social media

Whether it is a member of staff who has posted something on Facebook they live to regret or an irate chief executive demanding you get some negative comments about your organisation removed from a forum, social media is something we … Continue reading

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How much will social media change society?

The media world is changing fast and many organisations are struggling to keep up. I saw some figures this week showing that in the last year alone the number of people accessing Facebook through a mobile phone has increased by … Continue reading

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