social media masterclass

5 simple steps to Google Hangouts on air!

Google+ Hangouts On Air is a Google+ feature that lets you live broadcast your Hangout to an unlimited audience. When you use Hangouts On Air, the tool automatically becomes a draft recorded video in your YouTube account so you can … Continue reading

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Redmoor guide to Twitter and health

Twitter is a great site for learning and sharing information about health. It is a micro-blogging site which limits your posts to 140 characters. This allows people to share a lot of information in a short space of time. This … Continue reading

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Social media and job hunting

It never ceases to amaze me when I talk to fellow business leaders and they trot out the usual line that those coming out of school do not possess the skills for business yet those same businesses will pay vast … Continue reading

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The future is mobile

    This is a great video  produced by Swedish Agency TAT which gives you a glimpse into 2014 and how we will be able to live our lives thanks to mobile technology. If you don’t think this is possible, … Continue reading

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5 tips for a successful Facebook page

Social media has transformed the way organizations interact with their customers. Gone are the days of face to face or telephone only exchanges. People expect more from an organisation. This video produced in partnership with UCLAN gives a great insight … Continue reading

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10 quick steps to developing a social media strategy

At one of our social media bootcamps recently for health staff a fab discussion took place around developing a social media strategy for your organisation. Concerns were expressed that too many organisations obsess about the platforms without thinking about what they … Continue reading

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Dealing with negative comments on social media

How do we deal with negative comments on social media? This is a common question that comes up during our bootcamps from all sorts of organisations large or small. The approach remains the same, no matter what size you are. … Continue reading

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Social media strategy on one side of A4

At one of our recent social media workshops we ran a short exercise to encourage delegates to create a social media strategy for their organisation on one side of A4.  It’s a great way to concentrate your mind on why … Continue reading

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Join the Twitter party

During our social media masterclasses we’re often asked for some simple tips that can help social enterprises use Twitter effectively. You can of course research plenty of tips on the internet from sites like Mashable but the simplest analogy I … Continue reading

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Fed Ex showing the right approach to managing a crisis

The recent video of a Fed Ex employee casually tossing a PC monitor over a fence unaware of the fact he was being filmed offers both a lesson in how quickly a reputation threat can go viral but also how a modern … Continue reading

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